Degraded performance in German data center

Incident Report for Avast and AVG Business

Resolved

This incident has been resolved.

Posted Mar 20, 2024 - 08:27 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 20, 2024 - 07:45 EDT

Identified

We have identified an issue in the German data center which can affect site creation, policy creation/deletion, downloading installers, and a delay in displaying newly installed devices and services. The current estimate for a solution is within the hour.
Existing endpoints and other data centers remain unaffected.

Posted Mar 20, 2024 - 05:27 EDT

This incident affected: Avast and AVG Business Data Center Status (Germany Data Center).