Identified - We are currently experiencing issues with the Avast & AVG Business Management Console resulting in intermittent slowdowns, as well as causing random server error dialogs to occur.
Endpoint installations and/or registration may be affected.
Our engineers are working on fixing the issues as soon as possible.
We will update the status page once we have more information on the issue.
Oct 23, 09:24 EDT
Investigating - We are currently investigating the issue that is preventing "Subscribe more devices" connecting users to the shopping cart. If you need immediate assistance adding more devices, please contact our SMB support: https://www.avast.com/en-us/business/support/all-products
Aug 27, 17:18 EDT
Avast and AVG Business Data Center Status Degraded Performance
New York Data Center ? Degraded Performance
Prague Data Center ? Degraded Performance
Seattle Data Center ? Operational
Amsterdam Data Center ? Operational
Antivirus Service Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 23, 2020

Unresolved incident: Avast & AVG Business Management Consoles - Intermittent Degraded Performance.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020
Completed - The scheduled maintenance has been completed.
Oct 13, 05:55 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 04:55 EDT
Scheduled - A longer period will be required in order to complete the maintenance from earlier today.
The impact is that the Subscriptions page within the management console may be unavailable (for example, showing a "License verification failed" message), and relating widgets in the new beta console may be unable to load.
All other services/areas will remain unaffected.
Oct 13, 04:52 EDT
Completed - The scheduled maintenance has been completed.
Oct 13, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 02:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
The impact is that the Subscriptions page within the management console will be unavailable, and relating widgets in the new beta console will be unable to load.
All other services/areas will be unaffected.
Oct 12, 11:16 EDT
Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020
Resolved - This incident has been resolved.
Oct 9, 09:17 EDT
Update - DevOps continuing to monitor issue.
Oct 8, 21:09 EDT
Investigating - We are currently investigating the Cloudcare console Intermittent slowness.
Oct 8, 20:21 EDT