Business Hub & AVG Cloud Console Data Failing to Load

Incident Report for Avast and AVG Business

Resolved

This incident has been resolved.

Posted Jul 28, 2023 - 13:21 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 28, 2023 - 12:16 EDT

Identified

We have identified an issue which causes a failure to load data within the Business Hub and AVG Cloud Console, resulting in empty Devices, Policies, Users, and Subscriptions tabs.
Our engineering team is working on resolving the issue as soon as possible. All other services, including endpoints, remain unaffected.

Posted Jul 28, 2023 - 10:53 EDT

This incident affected: Avast and AVG Business Data Center Status (Oregon Data Center, Belgium Data Center, South Carolina Data Center, Germany Data Center).