Business Hub/Cloud Console performance issues

Incident Report for Avast and AVG Business

Resolved

This incident has been resolved.

Posted Jul 26, 2021 - 10:45 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 26, 2021 - 09:36 EDT

Investigating

We are currently investigating performance issues with the Business Hub and Cloud Console. Noticeable behavior can be a "data failed to load" error either while logging in, or while loading pages inside the relevant console.
Endpoint services remain unaffected.

Posted Jul 26, 2021 - 08:08 EDT

This incident affected: Avast and AVG Business Data Center Status (Oregon Data Center, Belgium Data Center, South Carolina Data Center, Germany Data Center).